Shopping in Norwich

From the cobbled Norwich Lanes to the Royal Arcade’s Art Nouveau elegance, you’ll be wowed by the eclectic mix of independent shops. And with two large city-centre malls, an impressive array of department stores, and the boutiques of Norfolk’s market towns, there’s something for everyone.

Norwich is home to some of the country’s best-loved department stores, including John Lewis and Marks & Spencer, as well as Frasers in Chantry Place, a modern take on the traditional department store that brings together fashion, beauty, lifestyle, and even gaming under one roof. At the heart of the city stands Jarrold, Norwich’s flagship independent department store, family-run since 1823 and renowned for its fashion, beauty, books, stationery, homeware, gifts, and award-winning food hall. Between them, these stores offer all the high street names you’d expect along with exclusive brands you won’t find everywhere else.

You’ll also discover two modern shopping centres – Chantry Place (formerly Chapelfield) and Castle Quarter (formerly Castle Mall) – as well as the historic Norwich Market, which dates back to Saxon times. Add in the Norwich Lanes’ quirky boutiques, vintage treasures, and artisan stores, and it’s no surprise Norwich ranks among the UK’s top shopping destinations. Best of all, everything is within easy walking distance, with plenty of independent cafés, pubs, and restaurants along the way to rest and refuel with fresh local produce.